We are proud of our Service Repair Team. All service is done on site. Our technicians are ready, willing & able to talk to you personally.
BERNINA of America supports local Factory trained Repair Technicians via their Repair Call Center in Chicago. Most of the Chicago technicians have been trained in Steckborn Switzerland, the main factory for BERNINA sewing Machines.
Judy, Owner of BERNINA / Stretch & Sew Fabrics,
has been a BERNINA Certified Repair Technician since 1980. She attends all regional and BERINA University tech classes and can make the older BERNINA's sing. Being one of the oldest Dealer's in the Pacific Northwest, she has access to parts from a lot of older BERNINA's. It is amazing how far the sewing machines have come in the last 42 years.
Skip, has been a BERNINA Certified Repair Technician since 2009. and also attends all regional technical classes He specializes in the 8 series and newer BERNINAs.